Where is this event being held?
This event is indoors at the New Braunfels Civic/Convention Center at 375 S. Castell Ave, New Braunfels, Texas 78130.
Parking is free and parking lots are adjacent to the New Braunfels Civic Center.
What is the admission cost?
Adult admission is $10 and child $5. Children 3 years and under are free.
Where can I purchase tickets?
Tickets are available at hillcountryconferences.com
Yes wi-fi is available at the center and guest access does not require a password.
No, pets are not allowed but service animals are permitted. The ADA defines a service animal as any guide dog, signal dog, or other animal individually trained to provide assistance to an individual with a disability. If they meet this definition, animals are considered service animals under the ADA regardless of whether they have been licensed or certified by a state or local government.
Such animals are welcome in areas where the public is normally allowed to go. Under the ADA, service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal's work or the individual's disability prevents using these devices. In that case, the individual must maintain control through voice, signal, or other effective controls.
No there is not an ATM available on-site. Most vendors will accept credit/debit cards or other forms of electronic payment such as Venmo, Paypal, Cash App, Zelle, Apple Pay etc.
Are strollers allowed at the event?
Yes strollers for children are permitted.
How do I register to be a vendor/sponsor?
Visit the Hill Country Conferences website and select the event in which you would like to register for and fill out the application form.
I'm a member of the media? How do I make arrangements for a media pass?
Contact firstname.lastname@example.org to request media passes or visit the admission booth during the event to gain access.
Where do I request a refund?
No refunds are available for Hill Country Conference events.
What Covid-19 safety precautions will be taken at the event?
The safety of the community, patrons, sponsors and volunteers are of utmost importance. Hill Country Conferences has implemented measures to provide a safe environment for exhibitors, attendees and event staff.
The event shall be presented in accordance with applicable public health conditions as of the date of the event and which may change at any time as determined by federal, state or local government agencies;
such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, such as proof of vaccination and/or negative COVID-19 test, and other protective measures such as requiring attendees to wear face coverings.
COVID Protocol - Our entire event will continue to follow current state health and safety guidelines closely. Masks are recommended, but not required.